Common Questions

WHY USE OUR FURNITURE ASSEMBLERS

Flat pack furniture is designed for easy assembly. However, there are many barriers that can put this 'simple' exercise beyond many.

Good Spatial Awareness – Naturally instructions are far better now than they have ever been, but you still need to be able to visualise the end product or else you will find your patience being tested.

Patience – Sooner or later you may assemble some of the pieces wrong. You need patience to undo your work to start again and not get frustrated by feeling foolish!

Physical Size & Ability - Height is a definite advantage when assembling wardrobes, as is a degree of physical strength and fitness.

Pride - This is essential to completing the job properly, fitting all the aesthetic lugs and making the finished item look good.

We have found that with the change in lifestyle and longer working hours, many people would rather enjoy their free time and have someone else assemble their furniture to a high standard. This is our niche!

 

HOW SOON CAN YOU ASSEMBLE

We work Monday to Friday – 8:30am to 5:30pm, and Saturday by appointment.

 

 

WHAT IF I WANT A SAME DAY SERVICE

Subject to our availability at the time of your request, we may agree to perform a same day service at a higher priority charge rate. Please CONTACT US to discuss your needs to make a special arrangement.

WHAT AREAS DO YOU COVER

Currently we offer a full service for the whole Chester area and surrounding villages.

CAN I PAY BY CREDIT OR DEBIT

Payment is to be collected by the assembler at time of completing the agreed service. Acceptable forms of payment include cash, and/or cheque). Credit card payments will be available in the future.

I STARTED TO BUILD THE FURNITURE MYSELF, WILL YOU HELP ME FINISH IT

Of course we will, even if you're half way through a job or just need an extra hand to finish it.

IS IT JUST FLAT PACK FURNITURE YOU ASSEMBLE

No we assemble all types of 'ready to assemble' type products from a variety of suppliers such as fitness equipment, trampolines, barbecues, gazebos, garden sheds, and many more.

WILL YOU REMOVE YOUR SHOES ON CARPETED AREAS

No. Due to safety reasons, we must wear protective shoes at all times. If you are concerned about keeping your carpet clean, please lay down protective sheets or rugs before our arrival.

HOW MUCH ROOM DO YOU NEED TO ASSEMBLE FURNITURE

That depends on the size of the item being assembled. Small items such as bedside cabinets and small chests can usually be assembled in a fairly small area and usually you won't need to clear any space for these items.

On the other hand large items like wardrobes generally need to be part assembled on their backs and raised to their normal position when nearing completion. In these circumstances you may need to consider clearing part of a room to make the necessary free space.

You will normally need a flat area such as the floor that is the size of the finished furniture laid on its back plus a working area of at least 600mm (else 2 ft). The area should be as close as possible to the final position of the finished item.

HOW LONG WILL IT TAKE TO BUILD THE FURNITURE

The time to build your furniture will depend on how complicated it is. With our vast experience, we have a good concept of the typical time it will take and can give you a reasonable estimate over the phone. Our fixed quotes do not cater for other miscellaneous labour work such as being requested to carry boxes into the house, carry boxes upstairs, relocate heavy furniture to make a clear space, or work in confined areas.

HOW MUCH WILL YOU CHARGE TO ASSEMBLE

Flat pack furniture assembly charges are based on a PER ITEM BASIS for majority of well-known furniture retailers. We require full product details including store of purchase, style name and a brief description to assist us in identifying the item. Should the total assembly cost be below our minimum fee of £15, then a minimum rounding-up factor is applied.

CAN YOU DISMANTLE AND REMOVE MY OLD FURNITURE

We can easily dismantle your old furniture for you so you can relocate it or dispose of it yourself. Please note that furniture that has glued joints can be damaged during the dismantling process.

DO YOU REMOVE CARDBOARD PACKAGING

We leave cardboard packaging in a tidy manner for recycle waste collection by your local council. However, should you prefer the packaging to be removed by our assembler, for whatever reason, we can do this for an additional fee to cover our time to load waste, cart it to a waste depot, and pay entry fees for disposing of cardboard, paper, plastic wrapping and/or polystyrene packaging.

WHAT HAPPENS IF THERE ARE MISSING OR DAMAGED PARTS

Before assembling your furniture, we inspect it to make sure there are no damaged parts, and verify that all the necessary screws and fittings are included. In the event that there are missing or damaged parts, we will draw your attention to it. In such circumstances, we do charge an additional call out fee for returning to your premises to complete the work.

DO I NEED TO PROVIDE ANY TOOLS FOR YOU TO ASSEMBLE MY FURNITURE

We have everything that will be required to assemble your furniture, and with most flat-packed furniture, some specialty tools are usually packaged within.

CAN YOU FIX SHELVES AND CABINETS TO WALLS

Yes. We carry a variety of fasteners for a variety of floor, wall and ceiling structures. The cost of providing skilled labour and appropriate fasteners is provided at an additional charge.

CAN YOU INSTALL KITCHENS

Yes. We can assemble and install kitchens using our licensed tradespersons. Please CONTACT US for further information and assistance.

CAN YOU INSTALL LAMINATE TIMBER FLOORING

Yes. We can iinstall floating timber flooring. Please call our office for further information and assistance.

WHAT IF I HAVE OTHER QUESTIONS

Please CONTACT US by telephone or e-mail with your enquiry.